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M.E.N. or Sheffield Gig help needed
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TOPIC: M.E.N. or Sheffield Gig help needed

M.E.N. or Sheffield Gig help needed 2 years, 1 month ago #1

  • soren
  • ( User )
  • OFFLINE
  • Posts: 72
Hi I am slowly loosing the will to live ;D, I received a email and a phone message from Ticketmaster to say there is an error on the ticket stock for my Aussie tickets (it don't say which and I have both M.E.N and Sheffield booked), they ask me to return my tickets to Ticketmaster, Freepost,NAT6890, M/Cr M1 1BB. They also say I could ring them on 08444 999 999 and speak to a CSA.
This is where my problem gets so frustrating, I must of spent a fortune ringing them and still cant get to speak to a human person to help me, on one link it says "to speak to a Customer Service Agent please press 1" I do this listen to there message then the robotic message says end of message and I get cut off.
Has any one else had this problem with Ticketmaster and what should I do as I am reluctant to send back tickets as (A) they don't say which gig the ticket problem refer to and ( they don't say anything about reissuing them. >

Re: M.E.N. or Sheffield Gig help needed 2 years, 1 month ago #2

  • -
  • ( Visitor )
Why not email CMP and politely ask them what the hell is going on ?

Re: M.E.N. or Sheffield Gig help needed 2 years, 1 month ago #3

You could also ring each of the venues and ask them if they are aware of a problem. That way you will find out which tickets to send back.

Re: M.E.N. or Sheffield Gig help needed 2 years, 1 month ago #4

Paul here are the Ticketmaster Manchester office details. You could make enquiries here, good luck.

Ticketmaster UK Ltd
40 Lever Street,
MANCHESTER,
M1 1BB
xxxx xxx xxxx

Number removed at Ticketmaster's request, now Paul's problem has been resolved.
Nick
Are we nearly there yet?

Re: M.E.N. or Sheffield Gig help needed 2 years, 1 month ago #5

  • Mike
  • ( User )
  • OFFLINE
  • Posts: 1355
Yes, good luck Paul - I hope you get it sorted.

Perhaps Ticketmaster should start levying charges on their ticket prices then they could maybe offer something that remotely approaches customer service? Oh, hang on a minute, they do levy a service charge. Blowed if I can think what that might be for?  :-

Re: M.E.N. or Sheffield Gig help needed 2 years, 1 month ago #6

  • soren
  • ( User )
  • OFFLINE
  • Posts: 72
Guys, thanks for all the help and advice, I think I will ring Ticketmaster offices like Phil mentioned first thing tomorrow.
If I get no answers of them then It looks like I will be ringing the Venue's

Cheers.    Paul
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