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An object lesson in Customer Service
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TOPIC: An object lesson in Customer Service

An object lesson in Customer Service 3 years, 1 month ago #1

  • Mike
  • ( User )
  • OFFLINE
  • Posts: 1355
Take notice of this ticketbastards and the like. This is how you should treat your customers!!

Dealing directly with the venues on Friday morning I purchased tickets for the forthcoming gigs at Ipswich and Croydon.

The tickets for Ipswich arrived in the post on Saturday morning. Those for Croydon arrived today (Monday).

The cost for this excellent service? £1 total (not per ticket) for Ipswich and 60p for Croydon. And what's more, the box office staff at both venues could not have been more friendly or helpful in assisting me in the selection of my specific seat requests.

Footnote :- The Spell Check did not flag up 'ticketbastards'. Must be that they are now known for what they are 

Re: An object lesson in Customer Service 3 years, 1 month ago #2

  • -
  • ( Visitor )

Footnote :- The Spell Check did not flag up 'ticketbastards'. Must be that they are now known for what they are 


lol 

Re: An object lesson in Customer Service 3 years, 1 month ago #3

I hate the service charges. Robbing bastards. I paid £8.00 extra for my two tickets for the August show in Liverpool. I think the total cost for the tickets came to £77. What a joke.
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